Norton Antivirus 2010 1-User

Norton Antivirus 2010 1-User
Customer Rating: Rating 3.5 out of 5 (68 Reviews)

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Product information Brand: Symantec
Publisher: Symantec
Category: Software
Release Date: September 30, 2009
Format: Cd-rom
Model: 20044017
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Features
  • Norton AntiVirus 2010 delivers industry-leading protection against viruses, spyware and more without slowing down your PC
  • Proactive protection automatically removes threats and stops new attacks before they can do damage
  • Uses intelligence-driven technology for faster, fewer, shorter scans--spend more time using your PC and less time waiting for scans
  • Provides clear, useful information about the CPU and memory resources used by applications to help you keep your PC running at top speed
  • Tells you what attacks it catches, where they came from and what they did so you can avoid future attacks
Editorial Reviews

Product Description: Symantec Norton AntiVirus 2010 Antivirus - 1 User - Retail - PC - English

Amazon.com Product Description: Norton AntiVirus 2010 defends your PC against viruses, spyware, bots, worms, and more without slowing you down or getting in your way. Intelligence-driven technology identifies and targets only files at risk, for faster, less frequent scans. Vulnerability Protection prevents threats from exploiting security holes in your PC's software. Pulse Updates every 5 to 15 minutes and real-time online security checks help ensure continuous, up-to-the-minute protection against the latest threats. Plus, unlike other antivirus solutions, Norton AntiVirus provides easy-to-understand threat explanations and information about CPU and memory resource usage to help you prevent future infections and keep your PC running fast.

Norton AntiVirus 2010 defends your PC against viruses, spyware, bots, worms, and more without slowing you down or getting in your way. Click to enlarge.

Norton AntiVirus 2010 Key Benefits

  • Stops viruses, spyware, bots & more--Proactive protection automatically removes threats and stops new attacks before they can do damage.

  • Uses intelligence-driven technology for faster, fewer, shorter scans--Checks our extensive online intelligence system in real-time to identify which files can be trusted and which cannot, then scans only files at risk. So you can spend more time using your PC and less time waiting for scans.

  • Delivers clear performance and threat explanations--Provides clear, useful information about the CPU and memory resources used by applications to help you keep your PC running at top speed. Tells you what attacks it catches, where they came from and what they did so you can avoid future attacks.

Norton AntiVirus 2010 Features

Intelligent Threat Protection

  • New--Analyzes downloads, files and applications and tells you if they can be trusted before you install and use them.
  • Improved--Norton Protection System uses multiple layers of security that work together to proactively block attacks and detect and remove threats traditional virus scanning alone can't stop.
  • Improved--Vulnerability Protection guards security holes in your operating system, applications, browsers and browser plug-ins.

Norton Download Insight warns you of dangerous downloads before you install and use them. Click to enlarge.

Norton File Insight tells you where files and applications came from, if they're trusted, and if they may be impacting your PC's speed. Click to enlarge.

Norton Insight scans only files at risk for fewer, shorter scans and the fastest scanning times in the industry. Click to enlarge.

Intelligent Threat Protection

  • New--Analyzes downloads, files and applications and tells you if they can be trusted before you install and use them.
  • Improved--Norton Protection System uses multiple layers of security that work together to proactively block attacks and detect and remove threats traditional virus scanning alone can't stop.
  • Improved--Vulnerability Protection guards security holes in your operating system, applications, browsers and browser plug-ins.
  • Improved--Detects and gets rid of even the hardest to find Internet Explorer and Firefox cookies.
  • Improved--Norton Bootable Recovery Tool repairs, restores and boots severely infected, unbootable PCs.
  • Automatically scan emails and IMs for threats.
  • Finds and eliminates bots to prevent hackers from taking over your PC.
  • Intrusion prevention technologies prevent fast-spreading Internet worms from getting on to your PC.

Engineered for Speed

  • Improved--Proven fastest, lightest antivirus solution for protection that won't slow you down, get in your way, or swallow up system resources.
  • Improved--Norton Insight scans only files at risk for fewer, shorter scans and the fastest scanning times in the industry.
  • Uses less memory than any other antivirus solution.
  • Won't slow you down when you download, copy, or edit files, or install applications.

Combats today's rapid-fire attacks

  • New--Norton Insight Network uses Symantec's global security network to provide real-time proactive protection from the latest-breaking threats.
  • New--SONAR 2 (Symantec Online Network for Advanced Response) uses real-time online intelligence and proactive monitoring to detect and stop new threats.
  • Norton Pulse Updates provide rapid mini security updates every 5 to 15 minutes for up-to-the-minute local protection against the latest threats.
  • Norton Bootable Recovery Tool provides a deep level of scanning and cleaning for heavily infected PCs.

Provides info on threats, downloads and files

  • New--Norton Download Insight warns you of dangerous downloads before you install and use them.
  • New--Norton Threat Insight tells you if threats were detected, what actions threats attempted to perform on your system, and how Norton AntiVirus eliminated those threats.
  • New--Norton File Insight tells you where files and applications came from, if they're trusted, and if they may be impacting your PC's speed.
  • Tells you which application processes currently running on your PC are safe and which are at risk.

Helps keep your PC running at top speed

  • New--Helps you improve and maintain PC and application performance.
  • New--Automatic and on-demand application optimization improves application performance.
  • New--Norton System Insight gives you an overview of recent events on your PC such as installs, downloads, scans, and detected threats, so you can see how they may be impacting your PC's performance.
  • New--Norton System Insight resource usage graphs help you pinpoint what's causing your PC to slow down.
  • New--Tells you how files and applications impact your system's performance by monitoring their CPU and memory usage on your PC.

Protection without disruption

  • New--Automatically delays product updates and other tasks if you're watching TV or burning CDs/DVDs.
  • New--Power Saver Settings help extend portable PC battery life by putting off power-intensive activities until your computer is plugged in.
  • Smart Scheduler conducts scans and other tasks only when your PC is idle.
  • Automatically switches to Silent Mode (no alerts, scans or updates) when you watch movies or play games in full-screen mode.

Additional Features

  • New--Monthly report tells you what Norton AntiVirus has done in the past month to protect you and your PC.
  • Free 24x7 support by phone, email, live chat or online knowledge base.
  • Maps your home network so you can see every device that is using it.
  • Automatically downloads protection updates and new product features as they become available during your service period.
  • With the Norton Automatic Renewal Service your yearly subscription can be automatically renewed for uninterrupted protection.
Top Reasons To Buy
  • Protects your PC against the latest threats 24 hours a day, 7 days a week
  • Blocks botnets
  • Provides up-to-the-minute protection
  • Scans faster... and smarter
  • Stops email and instant message viruses
  • Blocks Web attacks and catches the newest threats
  • Secures your browser from attacks
  • Detects and removes hard-to-find cookies
  • Helps keep your PC running fast

Customer Reviews

Norton 2010

by Clinton C. Wigen 2009-12-19, 36 people found this review helpful
What is there to say, I have found that buying a new version of Norton from Amazon each year is less expensive than buying a "subscription" upgrade from Symantec itself for some reason.

While it is a bit of a "pain" to have to use the Norton Removal Tool before installing the new version, I like doing it since I end up with all the newest definitions, functions, and actaully save money doing it.

I had some trouble last year when the 2009 version also negated access to my MP3 player driver somehow, and I had a heck of a time getting everything working again. This year's version, no problem. Still Norton, still great virus protection, and an even better SONAR attack identifier included in the system.

Clint Wigen.

Norton bullies it's customers

by George 2010-03-16, 30 people found this review helpful
This time last year I purchased Norton Anti Virus 2009. Yesterday, using the handy "subscribe now" button in my current Norton dialog box I renewed my Norton Anti-virus software online. In doing so Norton signed me up to automatically renew my contract every year charging the credit card I used for this renewal. The only way I could opt out was to go to an entirely different website and using the ID and password I set up on the first site log on and find the cancel automatic renewal option and then endure another dialog box as I canceled it. They could have easily provided the option to opt out on the renewal website. Better yet it should have been an opt in option in the first place.

Then today, still stewing a bit about being bullied by Norton during the renewal process, I checked here to learn I could have purchased it new for $24.70 but instead had paid $39.99 for a renewal. It will be a cold day you know where when I buy Norton again, or for that matter, anything form it's parent company Symantec.


I don't like being bullied and abused. And abuse this is. I'm going with open source software next year. I've used it in the past with no problems.

Product disables itself unless you pay yearly renewal fees

by Thomas Herman 2009-11-29, 70 people found this review helpful
I'm giving all Norton 2009 and 2010 antivirus products a 1-star because of their "software-as-rental" policies.

I thought the 1 year subscription period meant that automatic updates would no longer be provided, but that otherwise the product would continue to work OK.

Wrong.

The software stops working and disables itself, unless you pay the yearly renewal fees, which are much higher than so-called "buying" the next year's version.

Imagine if Windows stopped working, unless you kept paying yearly fees to Microsoft, forever.

Not as good as the (free) Microsoft Security Essentials

by John 2010-05-31, 9 people found this review helpful
My new HP laptop (with 64-bit Vista) came with a Norton subscription. It worked for a while, then I got an error trying to update the definitions. I was relieved that the Norton support site listed the exact error description along with a remedy, but after going through their tedious procedure (to the letter) it *still* wouldn't download updates, giving me the same error message! What a HASSLE!

I uninstalled it and installed Microsoft Security Essentials, which works great! (Note: MSE *does* verify that you have a legitimate copy of Windows before it will install.) Put your credit card away! Just search for "Microsoft Security Essentials," download and install it, and you're done! It automatically updates its own definitions daily and it looks cool, to boot: a little green icon with a check-mark on the task bar assures me that all is well. It caught a Trojan from a bad website trying to install itself.

And the price is right! :^) I would have paid more for the Microsoft product but it's FREE!

Crashes and leaves your computer unprotected

by David Bricker 2010-03-31, 6 people found this review helpful
After a few weeks it would crash while doing a background scan. After 3 uninstalls and reinstalls (and the same crashing occuring) I used the Norton online chat help feature. After 2 hours of this I think its fixed. The fix is a special norton uninstaller (separate app called NRT) that apparently cleans up a lot of disruptive junk the normal uninstall of Norton 2010 leaves behind. After a thorough uninstall, do a reinstall. When it works it works fine, but virus software that creashes is spooky.

Non-existent Support

by Shinytop 2010-03-23, 6 people found this review helpful
I have been a Norton customer for many years, but will never again purchase a Norton product. When the product suddenly stopped working, I followed the Contact Us link on the Norton website in search of the support phone number. This was only the beginning of my problem.

First of all, there is no phone number posted on the website - you must submit detailed information via an online form and only then are you provided with a phone number and "Priority ID". Next, you call the number and enter the priority ID from the previous step. Next, you go on hold and wait. And wait. And wait. In my case, I waited over 75 minutes on hold before finally giving up.

In case you decide to purchase this product, I recommend praying that you do not experience any issues, since technical support is non-existent.

Slows down my system.

by M. Fagan 2010-02-07, 6 people found this review helpful
It seems to work good for stopping viruses but it slows down my computer, especially during startup. It always seems to be scanning in the background which I guess is good if you have a newer computer but mine is old and takes forever with this running.

Buyer beware, hidden costs are horrible

by Humberto Sequeira 2009-12-01, 19 people found this review helpful
If somehow your machine becomes infected and the product cannot remove the infection, you will have to contact Norton for support, however it is not free. It cost US$ 99.00

When (not if) product fails to discover the virus, and it cannot delete it, you will have to pay again to Norton to help you remove it.
If you are a reseler, like me, who had sold close to 50 installations this year, imagine the nightmare.

Buy another product, stay away from Norton 2009 and 2010.
[...]
This is their claim:
Although we, at Symantec, would like to be able to provide a perfect antivirus solution that can never be circumvented, unfortunately that is not possible. No antivirus software is a guarantee against a computer becoming infected with a virus. It is a preventative measure that delivers very effective protection, but is not 100% foolproof. Norton AntiVirus, and the Norton security suite products that include Norton AntiVirus (like Norton 360), offer industry leading protection against virus infections on your computer. However, the effectiveness of the protection depends on certain conditions.

USELESS!!!

Terrible

by M. Mckiernan 2009-12-27, 9 people found this review helpful
They have terrible customer service. I started to use AVG because it's free and much better than Norton. I was just waiting for my service to lapse on the Norton when they automatically charged my credit card to renew. It's in the FINE print when you sign up. You have to send like 10 emails to stop the automatic re-enrollement.

In order for you to get your money back after the automatic re-enroll you must sit through 30 minutes of the most mind numbing music ever composed. It's a 100% ploy to get you off the phone to stop the cancellation. I love rap, rock, classical, and pop. No person in their right mind could possibly sit through this music without holding it away from your ear.

Hung up a few times and called on different days. Each call was no less than 30 minute wait and some calls were automatic hang ups after connection. Took me 3-4 hours on 4-5 days to get refund.

NOT WORTH IT!!! Go with AVG...it's free and worked all the bugs that Norton left on!!

Norton AntiVirus used to be a better product.

by Dennis G 2010-04-03, 4 people found this review helpful
I've been a Norton user for years, and always liked their products. The last couple of years though I don't feel they've been up to their usual standard.

My biggest complaint is that Norton ERASED my AutoCad design program, without asking. When I looked at the activity log, Norton reported it was deleted WITH MY PERMISSION (not true) and that it was a virus. This is an old copy of AutoCad, that I've always run with Norton antivirus, and now it's a problem? Getting someone on the phone to help me work around this was a royal pain. I finally figured out that I can list the program in the Norton "exceptions" list to prevent it being deleted again, and I was able to re-install my program. Wish I could bill Norton for the lost hours of productivity.

Another problem is having to invoke the "silent mode" that is supposed to turn off Norton background activities when a "full screen" application is running. It doesn't always work, and I have to manually set it myself. On my wife's computer, if she doesn't turn manually set Silent Mode, it literally slows her computer to a crawl; it could take 2 minutes to load Outlook Express, for example.

When renewal comes up, I'm taking a hard look at the competition.

In it's favor, this latest version does make a smaller footprint, and the computer boots faster than before.
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