Quicken Deluxe 2010

November 7th, 2009

Intuit

Customer Rating: Rating 2.5 out of 5

(142 Reviews)

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Product information Brand: Intuit
Publisher: Intuit
Category: Software
Release Date: October 10, 2009
Format: Cd-rom
Model: 409967

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Features

Quicken Deluxe 2010 helps you set personal finance goals and save more
Brings your accounts together all in one place and helps you set budgeting and savings goals
Helps you stay on top of bills and avoid late fees with alerts on upcoming payments
Check in anytime to see exactly where your personal finances are for the week, month or year
Easily export your data directly to TurboTax for fast and accurate tax preparation

Editorial Reviews

Product Description: Quicken 2010 deluxe win cd retail small package mir.

Amazon.com Product Description: Quicken Deluxe 2010 gives you money management and budgeting tools to help you watch your spending and increase your savings.

An intuitive "Spending Planner" summarizes your actual spending and compares it to what you planned to spend for the month. Click to enlarge.

See your full financial picture at a glance. Click to enlarge.

Getting started is a breeze. Click to enlarge.

Avoid late fees and penalties. Click to enlarge.

Get help and advice from other Quicken users without ever leaving Quicken. Click to enlarge.

Set personal finance goals and save more

Shows where you're spending and helps you see where to save
Brings your accounts together all in one place and helps you set budgeting and savings goals
Helps you stay on top of bills and avoid late fees with alerts on upcoming payments
Upgrading your Quicken? See "What's New in 2010" for the latest features and benefits

Features and Benefits

Watch your savings grow
We make it easy to get on--and stay on--a budget. Set suggested spending limits and savings goals based on the information you enter into Quicken day-by-day.

An intuitive "Spending Planner" summarizes your actual spending and compares it to what you planned to spend for the month. Check your progress at a glance, and quickly see where you have room to spend or need to save more.

Quicken Deluxe can also help you create customized plans to reduce/eliminate debt--and to save for a house, college, retirement or large purchase.

See where your money's going
Quicken Deluxe shows you what you have coming in, going out, and most importantly, what's left over to spend or save. Check in anytime to see exactly where your personal finances are for the week, month or year.

View your accounts all in one place
Organizes your finances by bringing your online accounts together--including checking, savings and credit cards. Avoid the hassle of going to multiple websites. Now you can see it all in one place with just ONE password. Access over 6,700 banks, brokerages and other financial institutions--including PayPal.

Never miss a bill
See what bills have already been paid, what's coming up, and if you have enough left in your accounts to cover them--all in one convenient place. Set reminders to pay bills on time and instantly check the status of past bills.

Simplify taxes with TurboTax
Quicken Starter Edition pairs perfectly with TurboTax to save you time. Easily export your data directly to TurboTax for fast and accurate tax preparation.

Enjoy free support when you buy, install or upgrade Quicken
If you need help purchasing, installing or upgrading your new Quicken personal finance software, free phone support is available. For more information, visit our Help & Support site.

100% Satisfaction Guarantee
If you're not 100% satisfied, return your Quicken Deluxe 2010 personal finance software with your dated receipt within 60 days of purchase for a refund of the purchase price (return shipping and handling charges not included).

Save money and shop smart
Our free service--Quicken Picks--seeks out the best online coupons and discount offers just for you, on the stuff you care about. You also get cash back on all your purchases, helping you save even more. You can sign up for Quicken Picks anytime within your Quicken software.

Easily import from Microsoft Money
If you've been using Microsoft Money personal finance software, we can help you transfer your valuable financial information to Quicken.4 With our easy-to-use Data Converter tool, you'll be up-and-running with Quicken in practically no time.

What's New in 2010

Already using Quicken? Reasons to upgrade now:

New--See your most important info in one place
The new Quicken home page puts all your most important financial information in one easy-to-understand window, so you can see how you're doing at a glance.

Improved--Find the tools you need, faster
The improved menu and toolbar make it easier to find the tools you need to help organize your personal finances.

New--Getting started is a breeze
It's simpler than ever to put Quicken to work for you--so you can reach your personal finance goals faster. With the new Guided Setup, you just answer a few simple questions; we'll show you how Quicken works, and what to do next. You'll see your total financial picture come into focus even sooner than you expect.

New--Avoid late fees and penalties
We help you avoid overdraft fees and penalties--by showing you how much you'll have left in your account until your next paycheck.

Improved--Check for accuracy
We've made it easier to review your transactions, so you can quickly spot anything that looks inaccurate or out of place. If a transaction requires follow-up, you can flag it with a reminder.

Improved--Get tips from other Quicken users
With Quicken's Live Community, you can get help and advice from other Quicken users without ever leaving Quicken. If you have a question about something specific you're trying to do, just look to Live Community on the right of the Quicken screen for the answer.

Customer Reviews

Not much new here

by OC Resident 2009-10-10, 327 people found this review helpful

I purchased Quicken 2010 Deluxe today from a retail store. I believe the official release date is tomorrow, but they had it in stock for sale, although it was hidden in a corner of the store with only a few copies, so not exactly a big promotion. I installed it in about 10 minutes on my Vista laptop without any issues. The installation process first removed my Quicken 2007 software, installed Quicken 2010, checked for updates over the internet, and then converted my Quicken 2007 data file. The entire process went very smoothly.

The interface in 2010 is slightly different from 2007, but mainly just different colors and slightly different graphic formats. Other than that, I've poked around just about every feature to look for something that this product does different from 2007 and could not find much of anything. The only convenient change that I have noticed so far is that when I back up my data, the data is now contained in one file, rather than having six different files associated with the same backup.

For the price,I guess it's good to know that my software is three years newer, and likely has been tested under Windows 7 so that I will be able to upgrade my operating system in the near future without any issues. However, this upgrade confirms that you really don't need to purchase a new version of Quicken every year. Once every three years was more than enough here, and unless Intuit comes up with some revolutionary new tricks for their software, I suspect the next time I will be writing about Quicken will be in 2013.

Is Intuit out of ideas?

by L. Patil 2009-10-15, 162 people found this review helpful

I upgraded from Quicken 2009, installed on 64-bit Windows Vista. No problem while upgrading or data transformation. I used it 3 days and saw following changes in Quicken 2010 -
1. Now I can configure which tabs to show on main panel, options include Bills, Banking, Investing, Planning, etc . I was waiting for this feature, not a big deal but kind of handy when you want to get control of what you want to see.
2. Now Quicken is creating one data file instead of multiple files it used to create for 2009 version. So easy to carry / copy data files.
3. Startup time has improved.
4. Look and Feel of user interface has changed.

I don't know if Intuit made any important under-hood changes or security upgrades but releasing products every year without any significant changes in user experience doesn't make any sense to me. They are also forcing people to upgrade every 3-years, that is very short product life cycle. I think Intuit is out of ideas or solid release plan for their products OR may be only interested in $$

I would say that if you are using Quicken 2008 or 2009 then you may not find any WOW changes unless you are facing any issues with your current version. If your quicken is not automatically downloading data from internet because of sunset policy, you may try this - Many financial institutions allow you to download data in Quicken web-connect format, you can download that on your PC and then import that in your quicken, just one manual step.

I gave 4 stars to this product because it is doing what it is supposed to do and if you are new user then you would like it but 0 stars to Intuit and it's policies.

Does not work as advertised

by Joyce 2009-10-14, 202 people found this review helpful

I am a former MS Money user and was looking forward to effortlessly importing my data files into Quicken 2010 as promised by Intuit. The reality so far is a nightmare. Before I continue I consider myself very knowledgeable in dealing with Computer and software issues. I purchased and attempted to install Quicken Premier 2010 on October 10, 2009. The software loaded without problems. When you first open the program you are given 3 options on how to proceed. I chose the option that says I want to import my data from MS Money. As soon as I selected this and clicked on the get started button, the program crashed. I closed and reopened the program, only to get to a new screen that does not show the previous choices. After various attempts to get back to the original screen failed, I opened a chat session with customer support. After a 30 minute wait, I was connected and an agent helped with an alternate method to import the Money data. The import was successful and I thought I was good to go. I closed the program. The next day I attempted to reopen the program and the system once again crashed. Numerous attempts to reopen also failed. I removed and reloaded software with the same problem. I then downloaded and used an Intuit cleaner program to remove all traces of Quicken. I also deleted some files and folders detailed on the Quicken website. After this, I was again able to install and open the program, however when I selected the option to import Money data it once again crashed. I have since been unable to reopen the program. Not wishing to remove and reinstall again, I went to the support page of Quicken to contact customer service by phone. I felt pretty good when it promised "I would be contacted within 60 minutes. Guaranteed." Now I am unaware of what the guarantee means because I have been waiting for over 9 hours without a call back. I cannot recommend this product. If I do not receive a response by tomorrow, I plan to box it up and ship it back to Intuit for a refund. I will continue to use MS Money and update my portfolio and bank accounts manually. This product, and customer service does not live up to what they claim. Unless a fix is forthcoming, I say, save your money.

Very little that's new

by Nathan Beauchamp 2009-10-16, 46 people found this review helpful

I've been using Quicken for about 7 years. Until upgrading to the 2010 version I'd been running Quicken 2007. Upgrading from 07 to 10 was easy and only took a few minutes to convert my data file. All my memorized updates work, so from an ease of upgrade standpoint, they did a great job (at least under my particular circumstances).

Stylistically they made a few changes to colors and fonts, which I personally think are an improvement, but that's preference more than anything. The nuts and bolts of the program have changed very little. They do let you modify your tabs which is something I've been looking for since 2002. You can now choose which tabs you want on your main start screen which is nice.

The program is also more stable. My old 2007 version would semi-frequently lock up during bank-info downloads. This one hasn't locked up once, and is a lot more stable on my Vista 64-bit system. I hope it retains that stability when I upgrade to Windows 7 in a week. (I'll update my review once I am on W7).

The bottom line is does this upgrade offer something substantial enough to warrant spending the money to buy it? I don't believe so. Aesthetic improvements aside, upgrading to a more stable version, while nice, would not be necessary if the program had been programmed correctly the first time around. I do like that it crashes less, but that's really an issue with the 2007 version being buggy and could have been fixed with a patch instead of a complete program replacement. I'm not a big fan of paying for new versions of programs that do basically the same things as the older version without any compelling improvements.

That said, this program does what it's supposed to do, and does it pretty well overall. Do you need to upgrade? Probably not. You're not gaining any remarkable new features with this version, so if your older version is stable and does what you need it to do, save your cash.

*****UPDATE 01-13-2010*****

I've been using QB2010 on 64-bit Windows 7 for months without a hiccup. Intuit really improved their platform stability with this release. It's not crashed a single time vs. crashing regularly with QB2007. Also, they've released an service pack which adds support for some additional banks, as well as patching a few glitches (ones I never noticed or that didn't effect me). Overall this is a good QBs release.

Data freedom now!

by J. Nelson 2009-11-16, 34 people found this review helpful

Quicken 2010 is a powerful financial software program that you can do a lot with. You'll be able to consolidate and organize a great deal of data about your financial picture. One of things you can't do with Quicken, however, is extract that data for use with another program (such as the cross-platform Moneydance) in any kind of reasonable time frame or with any reasonable chance of success.

The only way to get data out of the program is in .QIF format, one measly account at a time. It's worth noting that Quicken no longer supports _importing_ .QIF files for most account types, claiming (in article 3886 on their support site), and I quote, "QIF technology is over 10 years old and was designed for technical support purposes. ... QIF Data Import requires many steps to download, can provide a poor customer experience, and can lead to duplicate transactions and errors."

That old technology is good enough for you should you want to _export_ data from Quicken, however. Intuit is going to make darn sure that you have a "poor customer experience" and suffer from "duplicate transactions and errors" if you try to take your data to any other program.

Account List display problems

by Mark 2009-10-20, 46 people found this review helpful

Currently using Quicken version 2006, using Windows XP Pro SP3, 1280x1024 display resolution. User since Quicken Dos. Do not use for downloading banking or stock information. Uninstalled previous version first.
Install of Deluxe 2010 and conversion of data went smoothly.

Problems:
Account List displays only about 16 lines of accounts vs. 31 lines of accounts in 2006 version. If you "user select" to display more than one column choice, such as Current and Ending Balances you have to pan right as more than one selection will be off the screen. 2006 version fitted on screen.

"Help" button is locked at bottom of register screen resulting in more wasted screen space and less register lines being displayed.

Edit scheduled transaction screen extends off the side of display so you must drag to the left to access. No longer fits on screen like earlier version.

Intuit tech indicated that display problem corrections are being worked on for the Accounts List.

Attachments. In Quicken 2006 using any version of Adobe Reader 7 or higher results in you having to manually "end process" the "acrord32" in Task Manager before you could delete or replace attachments in the registers.
Same problem in Quicken 2010, I had to revert to Adobe Reader 6 if I did not want to end process "acrord32" everytime.
Using Quicken 2010 with Adobe Reader 9.2 and end processing "acrord32" you still can not delete or replace attachments.

Back in 2006/2007 Intuit tech said they were working on this "acrord32" problem with Quicken and Adobe Reader. Duh.

I have moved back to using Quicken 2006 and plan to check periodically for the new revisions of Quicken 2010 to see if these problems are fixed otherwise before the 60 days satisfaction period expires I will submit for refund from Intuit.

Only reason to purchase is to maintain online access to your accounts, otherwise wait a couple of months for revisions to fix problems.

2010 Major Flaw

by Bob C. 2009-11-07, 34 people found this review helpful

Wanted to put this out there so others might avoid the problems I am having. To be fair the interface is much better. But my primary use of Quicken was the Financial Calendar view that I had as my default home page so I could see all my checking and credit card bills and deposits with the projected balances below. This made seeing where I was such a simple operation and this was in Quicken 2009.

When I upgraded to 2010 much to my surprise and many emails, phone calls am most importantly my time, they informed me that you can no loger add the Finance Calendar to your default view. Now it is 3 clicks in to get to it. So just about the time I was ready to conform I noticed in the calendar I was no longer seeing the credit card payments ( I like to pay off the card every week ) so that was not being accounted for in my future balances. Guess what, they tell me that is no longer a feature either.

So why would a good product release a new version that can't do at least what the old one did is beyone me. But wait, it is not over yet.

I decided to uninstall the 2010 version and reinstall the 2009 version, but since I had a week of transactions completed in 2010 that now need to be added to 2009 for some reason the 2009 version will not recognize now by balances are out of whack and the remider tells me I have transactions to accept ,but there is nothing there.

So at this time it appears the only way I am going to be able to get this straightend out is to remove all my old data and start from scratch.

So beware, I would stay away from 2010.

Overwhelmed

by Frank L. Little 2009-10-13, 83 people found this review helpful

I purchased Quicken 2010 10-11 (release day) to replace my MSN Money because they are stopping service. Install was OK, transfer transferred everything and I can't figure how to edit. Box says you can go to "help" "tools" "manual". No such dropdown. Customer Service tab guarantees a return call within 60 minutes after leaving your number. I called 3 times Sunday, 3 times Monday, and 3 times today, still no return call. If I had known they have no customer service I would never have purchased. Now I have to return to Quicken on my dime to receive refund (state sales tax will not be included. They are taking advantage of the situation.
Was finally called after Quicken noticed negative rating. Talked with nice person who explained produect only several days old, thus the delay in response.
With renewed confidence I went to Quicken, waited 27 minutes, hooked up, and was immeadiately given a link to find my problem told it could only be answered by e-mail, although Supervisor did point me in right direction there were a few small items left. The link was the same place I started.
At least there is a 60 day return policy, so there's time to experiment.
For those that are used to MSN Money you will be very disappointed.

Print out your balances before installing an upgrade

by M. Dionne 2009-10-28, 28 people found this review helpful

Two hints about installing an upgrade:

- Before you install, use your old version and print out a copy of all your balances so you can check them after the install. I found that several recent transactions were moved or duplicated from my checking account into my cash account! Disconcerting.

- It can take a long time to import your old information. The progress indicator disappeared on my screen at one point and did not come back. I came back several hours later and the conversion was complete.

Infuriating upgrade (from 2007) - Avoid for now if you can

by Karl 2010-01-12, 22 people found this review helpful

Intuit continues its downhill slide in quality control and user irritation across their product line with Quicken Deluxe 2010 (Windows).

The most infuriating thing about upgrading to this version is that it introduced literally dozens of categories into my data file without even asking me. My categories ('accounts' in accounting parlance) have been in use satisfactorily for many years and I had no need for these crazy new ones that Quicken 2010 inserted: "Ads", "Car" (I had "Auto" and subs), dozens of "Biz" entries, etc. My memorized reports all ask me what to do about the new categories, they show up in lists, etc ... so I'm busy purging them all at the moment...

Readability of various screens and lists has decreased over earlier versions. Problems with reports that have existing since the 1990's still exist. Responsiveness of the application is ridiculously slow as you page or scroll through lists, delete categories, etc - as if none of it was natively programmed. Old (really old) bugs still exist - such as scheduled transactions not picking up the proper amounts from memorized transactions the first time you enter the payee - have to switch to another payee then back to the intended one, possibly a few times.

Instead of fixing old problems, including speed (remember when Quicken was "quick"? I do.)...and report formatting (remember when subtotals were in a different column?, account names were not truncated? There was space control under subtotals, and more? Yeah - that was Quicken for DOS in 1990) they introduced more garish charts, buttons, tabs etc that just complicate the user experience.

They still install (without asking) irritating advertising buttons on your desktop - and of course advertise for more paid services in the product. Look, if they gave away the product, then they can shove advertising at me in return. But, we all paid for this. We should have an 'opt out' box on the installation screen saying "No, I do not want to be presented with any icons, in-product offers, or e-mails for services from Intuit or any 3rd party." Oh, I cannot count the ways that I hate this corporation...

If there was another product that could convert 100% of Quicken (and Quickbooks) data to allow one to move forward and leave Intuit's products behind ... I would jump ship. Intuit either needs a strong competitor, or to seriously get their act together.